What if an item I ordered is out of stock?

If something you ordered turns out to be unavailable, we'll get in touch and you choose:

• A refund of what you paid for that item, or
• A swap for something else that's in stock.

We never swap an item without asking you first. If the replacement costs more, you approve it and pay the difference. If it costs less, we refund the difference.

If we can't fulfil your order at all, your refund includes the delivery charges you paid.