Last Updated: 2 Nov 2022
We're not interested in hoarding your data;
we only collect and store the minimum when you experience Sugary platform.
We at Sugary LLC. ("Sugary", "us", "our", or "we") are strongly committed to transparency, and we want you ("you" or "your") to understand how we collect, use, share and protect your personal information, as well as how you can manage the personal information we collect. This Privacy Policy applies to your interactions with us or your use of our App (Sugary) or website (sugary.me), products, services, or features, either online or offline (collectively, our "Services").
By using our Services, you acknowledge the terms of this Privacy Policy. If you do not agree to the terms of this Privacy Policy, please do not use our Services. If you do not understand, or if you have questions about, this Privacy Policy, please contact us before using, or continuing to use, our Services.
We reserve the right to change our Privacy Policy from time to time by posting the changes here. If we choose to amend this Privacy Policy, we will update the Last Updated date at the top of this Privacy Policy when we post the updated version. We may also, at our option, choose to notify you by e-mail or another means. By continuing to use the App after we have informed you in one of these ways that we made changes to our Privacy Policy will mean that you have accepted those changes.We collect two basic types of information from you when you provide it to us or when you use or interact with our Services: personal information and non-personal information. Personal information includes all information that relates to you or which are opinions about you personally and either identifies or may be used to identify you personally (collectively, "personal information"). We may collect the following types of personal information from you depending upon the device you are using and how you interact with us or use or interact with our Services, such as: • Contact Information: Name, mailing address, email address, phone number, and other contact information. • Demographic Information: Date of birth and gender. • Device Information: IP address, browser type and version, browser plug-in types and versions, operating system and platform, device type and device identifiers. • Financial Information: Credit and debit card numbers and other financial information necessary to receive payment for Services purchased. • Geolocation Information: Collected via IP address. • Gift Recipient Information: In order to send an individual a gift using our Services, we collect information about the intended recipient, including their name and phone number. • Gift Messages: When a user sends someone a gift using our Services, they may include a message to the intended recipient. In addition, when someone receives a gift, they may send a message to the individual who sent them the gift using our Services. Please note, the content of these messages may be viewed by others and we strongly encourage users to not include any sensitive information within any gift-related message. Non-personal information includes information that does not personally identify an individual or information that has been anonymized (collectively, "non-personal information"). When we combine non-personal information with personal information, we treat the combined information as personal information. You can always refuse to provide your personal information, except that it may prevent you from engaging in our Services or receiving responses to your inquiries or other information of interest.
We need to collect personal information from you in order to provide you with our Services, as well as to improve your experience. You may provide us with personal information in several ways, including, for example when you: • Visit our website or use our Services; • Register for an account or membership; • Correspond with us in any way, including through surveys and promotions; • Sign up to receive our newsletter or promotional information; • Ask for customer service, support or other assistance; or • Interact with us in any other way, online or offline, including through our Services.
Cookies
Like many websites and apps, we use "cookies", which are small text files that are stored on your computer or equipment when you visit certain online pages that record your preferences and actions, including how you use the website. We use this information for analytics purposes which allows us to improve your browsing experience. The information we collect through these technologies will also be used to manage your session. You can set your browser or device to refuse all cookies or to indicate when a cookie is being sent. If you delete your cookies, if you opt-out from cookies, or if you set your browser or device to decline these technologies, some Services may not function properly. Our Services do not currently change the way they operate upon detection of a Do Not Track or similar signal.
We may use personal information to do any or all of the following: • provide you with our Services; • facilitate your interactions and transactions with us; • respond to your requests, communications, suggestions, comments, inquiries, and requests (including your feedback about our Services); • administer our relationship with you, including creating and managing your account; • maintain and improve our Services; • measure performance; • develop new products, features, and services; • better understand the preferences of our customers; • provide personalized Services, including content and ads; • provide you with, and improve, relevant marketing offers or information from us or relevant third parties; • facilitate your participation in our surveys and promotions; • respond to legally binding requests from law enforcement, regulatory authorities, or other third parties; • defend, protect or enforce our rights or applicable terms of service or to fulfill our legal or contractual obligations; • to prevent fraud or the recurrence of fraud; • assist in the event of an emergency; or • comply with applicable law. We may also combine your personal information collected through various sources, including information collected through our Services, and develop a customer profile that will be used for the purposes above. We may retain personal information for as long as we need to use the information for the purposes listed above, including, for backup, archival, accounting, and/or audit purposes. We may use personal information to create non-personal information. We may use non-personal information for any legitimate business purpose.
User Profiles
When you create an account with Sugary, you will be given the opportunity to create a "User Profile" and when you do so we may ask you to provide information about yourself such as a username, name, email address, and phone number. Creating a User Profile is optional. Email address and phone numbers are not public and you may decide whether you want your user name to be public (as described below). Once your User Profile is created, you may elect to turn "on" or "off" the option to "allow receiving gifts via username", which will make your username publicly searchable. If you turn this option "on" then other Sugary users will be able to view your User Profile by searching for your username and will be able to send you gifts using your username. If you turn this option "off" then your username will not be searchable by other Sugary users and other Sugary users will not be able to send you gifts using your username. In either case, you will still be able to send and receive gifts using your phone number.
Online Tools and Analytics
We also use various types of tools and online analytics including Google Maps and Google Analytics. Google Analytics is a web analytics service provided by Google, Inc. ("Google") that uses cookies or other tracking technologies to help us analyze how users interact with and use the website, compile reports on the related activities, and provide other services related to website and app activity and usage. The technologies used by Google may collect information such as your IP address, time of visit, whether you are a return visitor, and any referring website or app. The information generated by Google Analytics will be transmitted to and stored by Google and will be subject to Google's privacy policies. To learn more about Google's partner services and to learn how to opt-out of tracking of analytics by Google click here.Offline Interactions and Other Sources
We also may collect personal information from other sources, such as our partners or third party service providers, or from our offline interactions with you for the purposes listed in the How We Use Personal Information section below, including to enable us to verify or update information contained in our records and to better customize the Services for you.
Social Media Integration
Our Services may, from time to time, contain links to and from social media platforms. You may choose to connect to us through a social media platform, such as Facebook, LinkedIn or Twitter, and when you do, we may collect additional information from you, including the information listed in the Types of Information We Collect section above. Please be advised that social media platforms may also collect information from you. When you click on a social plug-in, such as Facebook's "Like" button or Twitter's "Tweet" button, that particular social network's plugin will be activated and your browser will directly connect to that provider's servers. We encourage you to review the social media platforms' usage and disclosure policies and practices, including the data security practices, before using them.
Surveys
From time to time, and subject to your consent where required by applicable local law, we may provide you with the opportunity to participate in surveys, some of which might be sponsored or conducted by a third party. Participation in these surveys is completely voluntary. If you choose to participate, we will request certain personal information from you. If there is a third party sponsor involved in the survey, we may provide certain personal information to the third party sponsor. Please make sure to review the sponsor's privacy policy and be aware that any surveys offered by us may be governed by specific rules and terms and conditions that are separate from and in addition to this Privacy Policy. By participating in any such surveys you will become subject to those rules, including but not limited to receiving emails containing survey communications.
Except as disclosed in this Privacy Policy, we do not share personal information with any companies other than our partners and affiliates and their directors, officers, employees, agents, consultants, advisors or other representatives. We may share personal information with our third party service providers, suppliers, vendors, and business partners to help us: • with the uses described in the How We Use Information section above; • in the operation, management, improvement, research and analysis of our Services; • with our marketing and promotional projects, such as sending you information about products and services you may like and other promotions (provided you have not unsubscribed from receiving such marketing and promotional information from us); and • comply with your directions or any consent you have provided us. • We may share personal information with law enforcement and regulatory authorities or other third parties as required or permitted by law for the purpose of: • responding to a subpoena, court order, or other legal processes; • defending, protecting, or enforcing our rights; • assisting in the event of an emergency; and • complying with applicable law. We may also transfer or assign personal information to third parties as a result of, or in connection with, a sale, merger, consolidation, change in control, transfer of assets, bankruptcy, reorganization, or liquidation. If we are involved in defending a legal claim, we may disclose personal information about you that is relevant to the claim to third parties as a result of, or in connection with, the associated legal proceedings. We share non-personal information with third parties as reasonably necessary to meet our business needs.
We are dedicated to ensuring the security of your personal information. We aim to provide secure transmission of your personal information from your devices to our servers. We have processes to store personal information that we have collected in secure operating environments. Our security procedures mean that we may occasionally request proof of identity before we disclose your personal information to you. We try our best to safeguard personal information once we receive it, but please understand that no transmission of data over the Internet or any other public network can be guaranteed to be 100% secure. If you suspect an unauthorized use or security breach of your personal information, please contact us immediately.
We are a global business. As such, information we collect may be transferred to, stored, and processed in any country or territory where one or more of our business partners or service providers are based or have facilities. While other countries or territories may not have the same standards of data protection as those in your home country, we will continue to protect personal information that we transfer in line with this Privacy Policy.
Our Services are not for children or those under the age of 18. We do not knowingly collect personal information from children or other persons who are under 18 years of age. Individuals who are children or those under the age of 18 should not attempt to provide us with any personal information. If you think we have received personal information from children or those under the age of 18, please contact us immediately.
We do not share personal information with third parties for their own direct marketing purposes without your consent. Users under 18 years old, in certain circumstances, may request and obtain removal of personal information or content about you that you have posted on our Services. Please be mindful that this would not ensure complete removal of the content posted by you on our Services. To make any request pursuant to user privacy law, please contact us at privacy@sugary.me.
We offer you certain choices in connection with our Services.
Access to your personal information
You have the right to request access to the personal information that we collect, use, and disclose about you. You also have the right to not receive discriminatory treatment for exercising your access right. To submit a request, please contact us using the information below.
Deleting your personal information
You have the right to request that we delete your personal information, subject to some exceptions. Once we have received and confirmed your request, we will delete (and direct our partners and service providers to delete) your personal information, unless an exception under applicable law applies. You have the right to not receive discriminatory treatment for exercising your deletion right. To submit a request or designate an authorized agent to make a request, please contact us using the information below.
Updating your personal information
The accuracy of the personal information we have about you is very important. To submit a request to update or correct your information, please contact us using the information below.
Email Communications / Direct Marketing
You may have the opportunity to receive certain email communications from us related to our Services. If you provide us with your email address in order to receive communications, you can opt-out of marketing emails at any time by following the instructions at the bottom of our emails and adjusting your email preferences. Please note that certain emails may be necessary for the operation of our Services. You will continue to receive these necessary emails, if lawful and appropriate, even if you unsubscribe from our optional marketing communications.
Text Messages
You may have the opportunity to receive certain text message communications from us related to our Services. You can opt-out of receiving text messages at any time by following the instructions in the message or by replying "STOP".
Cookies / Beacons
If you wish to minimize information collected by cookies or beacons, you can adjust the settings of your device or browser. You can also set your device or browser to automatically reject any cookies. You may also be able to install plug-ins and add-ins that serve similar functions. However, please be aware that some Services may not work properly. In addition, the offers we provide when you visit us may not be as relevant to you or tailored to your interests.
Network Advertising Initiative
Certain websites you visit may provide options regarding advertisements you receive. If you wish to minimize the amount of targeted advertising you receive, you can opt-out of certain network advertising programs through the Network Advertising Initiative (NAI) Opt-Out Page. Please note that even if you choose to remove your personal information (opt-out) you will still see advertisements while you're browsing online. However, the advertisements you see may be less relevant to you. For more information or to opt-out of certain online behavioral advertising, please visit http://www.aboutads.info. Additionally, many advertising network programs allow you to view and manage the interest categories that they have compiled from your online browsing activities. These interest categories help determine the types of targeted advertisements you may receive. The NAI Opt-Out Page provides a tool that identifies its member companies that have cookies on your browser and provides links to those companies.
Do Not Track
Some devices and browsers support a "Do Not Track" (or, DNT) feature, a privacy preference that you can set in certain browsers, which is intended to be a signal to websites and services that you do not wish to be tracked across different websites or online services you visit. Please note that we cannot control how third party websites or online services you visit through our website respond to Do Not Track signals. Check the privacy policies of those third parties for information on their privacy practices. Our Services do not currently change the way they operate upon detection of a Do Not Track or similar signal.
Our website and Services may contain links to other websites or apps operated by third parties. Please be advised that the practices described in this Privacy Policy do not apply to information gathered through these third party websites and apps. We have no control over, and are not responsible for, the actions and privacy policies of third parties and other websites and apps.
We welcome questions, comments, and feedback on this Privacy Policy and our management of personal information. If you have questions, concerns, or feedback, you can always contact us by emailing us privacy@sugary.me. For your protection, we may need to verify your identity before assisting with your request, such as verifying that the information used to contact us matches the information that we have on file. Sugary LLC Ste 1200 1309 Coffeen Avenue Sheridan, WY - 82801 United States Copyright ©2024 Sugary LLC All rights reserved.