Sending a gift
Choosing, personalising and scheduling a gift, with or without an address.
7 articles
- How do I send a gift?Set where the gift is going, pick a gift from a store that delivers there, then choose a date, add your message and pay.
- Can I send a gift without the recipient's address?Yes. Send it without an address and the recipient gets a secure Gift Link™ to add their own delivery details.
- How do I choose a delivery date?Pick a date, and a time slot where offered, at checkout. Available dates and cut-off times vary by store.
- Can I add a personal message or a digital card?Yes. At checkout you can write a personal message and choose a digital card to go with your gift.
- What is Gift Swap™?Gift Swap™ lets the recipient exchange your gift for another one in the same price range. You turn it on at checkout.
- Can I order something for myself?Yes. Choose Deliver me on the product page and the order goes straight to the address you give, with no gift link or digital card.
- How do bespoke orders work?Some stores make gifts to order. Send the store your idea and budget, and it replies with an offer you can add to your basket.
Still need help?
Send us your order number and a few words about what happened, and we'll take it from there.