Gift cards & digital gifts
How digital gifts are sent, where they work and what you can exchange.
4 articles
- How are digital gift cards delivered?They're sent electronically to the contact details you give, straight away or at the time you schedule.
- Where can a gift card be used?Some gift cards work only in certain countries. Checkout tells you when a card is limited to one country.
- The recipient didn't get their gift cardCheck the scheduled time and the contact details on the order, ask them to look in spam, then contact us with the order number.
- Can I refund or exchange a gift card?Gift cards can't be refunded once bought, but a completely unused card can be exchanged for another brand's card on Sugary.
Still need help?
Send us your order number and a few words about what happened, and we'll take it from there.
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