Receiving a gift
For recipients: adding your address, tracking your gift and reporting a problem.
4 articles
- I received a Gift Link™. What do I do?Open the link to see your gift, then add your delivery address and phone number. Delivery is arranged once you do.
- Can I swap a gift I've been sent?If the sender turned on Gift Swap™, your gift link shows other options in the same price range to choose from.
- How do I track a gift that's on its way to me?Use the tracking link you received. It shows each stage of the delivery, from processing to delivered.
- There's a problem with a gift I receivedYou can report it yourself. Contact us with the gift details and a photo, ideally on the day it arrived.
Still need help?
Send us your order number and a few words about what happened, and we'll take it from there.
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