There's a problem with a gift I received

Recipients are welcome to report a problem themselves. Contact us as soon as you can, and for perishable gifts, ideally on the day it arrived.

• Tell us who the gift is from, or share the link or message you received.
• Describe what went wrong and add a photo or two.
• Let us know if you'd like a replacement.

Any refund goes back to the person who paid for the gift.