Beschreibung
Project Karu
Custom gifts for your loved onesProject Karu is a Bangladesh-based business specializing in custom 3D printed gifts for every occasion. From personalized name keychains to unique home décor pieces, we bring your ideas to life through precision 3D printing. We also cater to anime and gaming fans with a growing collection of collectibles that celebrate the characters and worlds you love. Whether you're looking for something personal, decorative, or just for yourself — Project Karu crafts it with care.
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Lieferbedingungen
We deliver across Bangladesh with timeframes depending on your location. For orders within Dhaka, delivery takes 3 to 5 business days. For all other districts outside Dhaka, delivery takes 4 to 7 business days. Delivery times are counted from the date your order is confirmed and dispatched. Please note that timelines may be affected during public holidays or unforeseen circumstances such as natural disasters. Make sure your delivery address and contact number are correct at the time of ordering to avoid any delays.
Rückgaberichtlinie
Parcel Inspection Policy Customers must inspect their parcel at the time of delivery and record a clear, uninterrupted unboxing video as proof. Recording must begin before the parcel is opened or touched, clearly showing the full outer packaging including seals and labels, and must continue throughout the entire unboxing without pausing. If you do not have a valid unboxing video, we will be unable to process any return or exchange claim, regardless of the issue. Return Policy We will exchange your product if it was shipped in a broken or damaged condition, has visible cracks, was sent in the wrong color combination, or contains a wrong spelling that differs from your confirmed order. To initiate an exchange, contact our customer support within 24 hours of receiving the product and submit your unboxing video along with your order details. Once verified, we will arrange a pickup and send a replacement. Please note that exchanges do not apply for change of mind, damage caused after delivery, or any claim not supported by a valid unboxing video.
