Cookie Policy
Every cookie Sugary sets, what it does, who sets it and how long it lasts. It works alongside our Privacy Policy.
Last updated
The short version
A quick guide to what matters most. The full text below is what applies.
- Essential cookies are always onThey keep you signed in and remember your basket, currency and delivery choices. Sugary can’t work without them.Section 2
- Optional cookies wait for your OKFeature, analytics and marketing cookies are set only if you accept them.Section 4
- Change your mind any timeUpdate your choice from the cookie banner, or block cookies in your browser.Section 6
Necessary cookies
Required to keep the site, your account and the current checkout or gifting flow working. These can’t be turned off.
| Cookie | Provider | Type | Duration | Purpose |
|---|---|---|---|---|
| c15t | Sugary (consent manager) | First-party | 1 year | Remembers your cookie preferences so we don't ask again on every visit. |
| access_token | Sugary | First-party | 7 days | Keeps you signed in to your account. |
| token_expires_at | Sugary | First-party | 30 days | Tracks when your sign-in needs to be refreshed. |
| refresh_token | Sugary | First-party, HttpOnly | 30 days | Silently renews your session without asking you to log in again. |
| user_data | Sugary | First-party | Up to 30 days | Caches your profile (name, avatar) so pages load faster. |
| currency | Sugary | First-party | 30 days | Remembers the currency you browse and check out in. |
| giftingPlace | Sugary | First-party | 30 days | Remembers the delivery location you selected for gifting. |
| giftingDate | Sugary | First-party | 30 days | Remembers the gifting date you selected. |
c15t
Remembers your cookie preferences so we don't ask again on every visit.
- Provider
- Sugary (consent manager)
- Type
- First-party
- Duration
- 1 year
access_token
Keeps you signed in to your account.
- Provider
- Sugary
- Type
- First-party
- Duration
- 7 days
token_expires_at
Tracks when your sign-in needs to be refreshed.
- Provider
- Sugary
- Type
- First-party
- Duration
- 30 days
refresh_token
Silently renews your session without asking you to log in again.
- Provider
- Sugary
- Type
- First-party, HttpOnly
- Duration
- 30 days
user_data
Caches your profile (name, avatar) so pages load faster.
- Provider
- Sugary
- Type
- First-party
- Duration
- Up to 30 days
currency
Remembers the currency you browse and check out in.
- Provider
- Sugary
- Type
- First-party
- Duration
- 30 days
giftingPlace
Remembers the delivery location you selected for gifting.
- Provider
- Sugary
- Type
- First-party
- Duration
- 30 days
giftingDate
Remembers the gifting date you selected.
- Provider
- Sugary
- Type
- First-party
- Duration
- 30 days
Functionality cookies
Support optional features, like our store referral programme. They’re set only if you accept.
| Cookie | Provider | Type | Duration | Purpose |
|---|---|---|---|---|
| referral_trial | Sugary | First-party, HttpOnly | 30 days | Remembers which store referred you here, so our store referral program can attribute your visit correctly. |
referral_trial
Remembers which store referred you here, so our store referral program can attribute your visit correctly.
- Provider
- Sugary
- Type
- First-party, HttpOnly
- Duration
- 30 days
Measurement cookies
Help us understand how Sugary is used so we can improve it. They’re set only if you accept, and the analytics service loads only after you do.
| Cookie | Provider | Type | Duration | Purpose |
|---|---|---|---|---|
| _ga | Google Analytics | Third-party | 2 years | Distinguishes unique visitors for traffic reporting. |
| _ga_<container-id> | Google Analytics (GA4) | Third-party | 2 years | Persists session state used for GA4 reporting. |
_ga
Distinguishes unique visitors for traffic reporting.
- Provider
- Google Analytics
- Type
- Third-party
- Duration
- 2 years
_ga_<container-id>
Persists session state used for GA4 reporting.
- Provider
- Google Analytics (GA4)
- Type
- Third-party
- Duration
- 2 years
Marketing cookies
Let us and our advertising partners measure and personalise the ads you see. They’re set only if you accept, and the advertising tags load only after you do.
| Cookie | Provider | Type | Duration | Purpose |
|---|---|---|---|---|
| _fbp | Meta (Facebook Pixel) | First-party | 90 days | Identifies your browser to Meta so ad performance and delivery can be measured. |
| _fbc | Meta (Facebook Pixel) | First-party | 90 days | Records when you arrived via a Meta ad, so that ad can be credited for the visit. |
_fbp
Identifies your browser to Meta so ad performance and delivery can be measured.
- Provider
- Meta (Facebook Pixel)
- Type
- First-party
- Duration
- 90 days
_fbc
Records when you arrived via a Meta ad, so that ad can be credited for the visit.
- Provider
- Meta (Facebook Pixel)
- Type
- First-party
- Duration
- 90 days
Managing your preferences
You can accept, reject or customise non-essential cookies at any time from the cookie banner shown on your first visit, or by clearing your cookies to see it again.
You can also block or delete cookies in your browser settings, though some parts of Sugary may not work properly without the necessary ones.
Contact us
Questions about this Cookie Policy? Email our privacy team.
A question about cookies?
Our privacy team can explain any cookie listed here and help with your choices.