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General Rule: Due to the perishable and custom-made nature of flowers, all purchases are strictly non-exchangeable and non-refundable. Cancellations: If you need to cancel, you must do so at least 24 hours in advance of the original delivery date. Approved cancellations will receive a refund minus a 15% admin fee to cover payment gateway costs. Modifications: You can postpone your order for up to 3 months without any extra charges if you notify them 24 hours in advance. Address changes must be communicated by 8:30 AM on the scheduled delivery day. Quality Issues: If you are unsatisfied with the flowers upon arrival, you must contact them within 24 hours of delivery with specific details and photos so they can evaluate the issue and find a fair resolution.
General Rule: Due to the perishable and custom-made nature of flowers, all purchases are strictly non-exchangeable and non-refundable. Cancellations: If you need to cancel, you must do so at least 24 hours in advance of the original delivery date. Approved cancellations will receive a refund minus a 15% admin fee to cover payment gateway costs. Modifications: You can postpone your order for up to 3 months without any extra charges if you notify them 24 hours in advance. Address changes must be communicated by 8:30 AM on the scheduled delivery day. Quality Issues: If you are unsatisfied with the flowers upon arrival, you must contact them within 24 hours of delivery with specific details and photos so they can evaluate the issue and find a fair resolution.
The Bloom Box
花卉精品店Premier online florist in Singapore, specializing in fresh, affordable, and thoughtfully curated floral arrangements. Founded in 2016, they offer a unique "Bloom Box of the Day" with fresh designs created every three days, available in box, vase, or DIY formats. Alongside daily bloom boxes, they provide stunning bouquets, preserved flowers, and curated gifts for all occasions. They pride themselves on high-quality blooms sourced daily and exceptional customer service.
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交付政策
Free Same-Day Delivery: Available islandwide in Singapore (Monday – Saturday). Delivery Timings: Orders placed before 12:45 PM: Delivered between 10 AM – 6 PM. Orders placed before 4:30 PM: Delivered between 5 PM – 9 PM. Surcharges: Specific-time deliveries require an additional $15 fee. Deliveries to locations outside the main island (like Sentosa, Tuas, and hospitals) incur an $8 surcharge. Restricted Areas: Delivery is not available for restricted zones and offshore islands (e.g., Lim Chu Kang, Jurong Island, army camps, prisons, and shipyards). Self-Collection: Available Mon-Sat from 8:30 AM to 5:30 PM at their studio in the Solstice Business Centre.
退货政策
General Rule: Due to the perishable and custom-made nature of flowers, all purchases are strictly non-exchangeable and non-refundable. Cancellations: If you need to cancel, you must do so at least 24 hours in advance of the original delivery date. Approved cancellations will receive a refund minus a 15% admin fee to cover payment gateway costs. Modifications: You can postpone your order for up to 3 months without any extra charges if you notify them 24 hours in advance. Address changes must be communicated by 8:30 AM on the scheduled delivery day. Quality Issues: If you are unsatisfied with the flowers upon arrival, you must contact them within 24 hours of delivery with specific details and photos so they can evaluate the issue and find a fair resolution.