Pure Serenity White Bloom Acrylic Box

No Return Policy (Perishable Goods) • Flowers and floral arrangements are perishable items and cannot be returned once delivered. • Cakes, chocolates, and edible items are also non-returnable for hygiene and safety reasons. ⸻ Damaged or Incorrect Orders If you receive an order that is damaged, defective, or incorrect, please contact us within 2 hours of delivery with clear photos or videos. After verification, we may offer one of the following: • Replacement of the product • Partial refund • Store credit The decision will be based on the nature of the issue. ⸻ Refund Eligibility Refunds may be considered only under the following conditions: • Wrong product delivered • Poor quality or damaged flowers at the time of delivery • Order not delivered due to our fault Refunds are not applicable for: • Slight variations in flower color or arrangement • Seasonal substitutions of equal or higher value • Recipient unavailability or incorrect address details • Delivery delays caused by external factors