Q: Is Orcasta a popular store?

Orcasta has < 50 sales on Sugary.

Question 1

What is Orcasta known for?

Accepted Answer

Orcasta weaves a story of fusion and craftsmanship, blending timeless tradition with modern history. Born in Bangladesh, we’re shaping a global legacy, crafting designs that transcend borders, inspire individuality, and celebrate the art of innovation. The journey continues, redefining style worldwide.

Question 2

What is the minimum delivery charge for Orcasta?

Accepted Answer

Delivery starts from $0.66.

Question 3

How long does delivery take from Orcasta?

Accepted Answer

[Deliveries Within Bangladesh]
Timeline: 1–3 Days (Standard) | 3–5 Days (Remote Areas).
Charges: Flat fee based on delivery address.

[International Deliveries]
Timeline: 7–14 business days.
Charges: Calculated at checkout based on weight and destination.
Customs & Taxes: The customer is responsible for any duties or taxes imposed by the destination country.

[Tracking & Important Notes]
Order Tracking: A tracking link will be emailed to you once your order is confirmed/dispatched.
Delays: Timelines may vary during peak seasons or due to unforeseen circumstances. Ensure your address is accurate to avoid delays.
Refunds: Shipping fees are non-refundable for returns or exchanges.

Need Help?
Contact Customer Service: support@orcasta.com | +8801755-996899

Question 4

Where is Orcasta located?

Accepted Answer

Orcasta is located in Banani, Dhaka, BD.

Question 5

Can I return items bought from Orcasta?

Accepted Answer

At the Time of Delivery Please check your product in front of the delivery personnel.
You may return the product immediately if unsatisfied, but the delivery charge will still apply.
No returns or refunds are accepted once the delivery person leaves.

Exchanges (Within 7 Days)

Eligible for standard items and size exchanges within 7 days of the order date.

Items must be unused with all original tags intact and include a valid receipt.

Replacement items must be of equal or higher value (the customer pays any price difference).

Exchange Delivery Fees: Inside Dhaka: 80 BDT | Outside Dhaka: 150 BDT.

Online Exchanges: Mail items to Orcasta Flagship Store, House 11, Road 17A Block: E, Banani, Dhaka 1213, Bangladesh.

Returns & Refunds

Returns are only accepted for major manufacturing defects, shipping damage, or wrong/lost items.

You must notify Customer Service within 7–10 working days of receiving the order.

Approved returns will be resolved via product replacement, store credit, or a refund (processed within 7–10 working days).

Exceptions & Special Cases

Discounted & Campaign Products: Final sale. No exchanges or returns unless defective or incorrect.

International Orders: Exchanges are valid within 3 months of purchase but must be hand-carried to an Orcasta outlet in Bangladesh.

Important Note: All shipping and delivery charges are strictly non-refundable. Orcasta reserves the right to deny any return or exchange that does not meet these policy requirements.

Question 6

Is Orcasta a popular store?

Accepted Answer

Orcasta has < 50 sales on Sugary.

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