Q: Is BOHO Bangladesh a popular store?

BOHO Bangladesh has < 50 sales and 3 followers on Sugary.

Question 1

What is BOHO Bangladesh  known for?

Accepted Answer

A concern of BOHO Initiatives Limited, offers organic, eco-friendly lifestyle products that blend nature and innovation, inspiring conscious, sustainable living and ethical consumer choices.

Question 2

What is the minimum delivery charge for BOHO Bangladesh ?

Accepted Answer

Delivery starts from $1.07.

Question 3

How long does delivery take from BOHO Bangladesh ?

Accepted Answer

📦 Estimated Delivery Timeline
Standard Delivery:
3 to 5 working days (excluding Fridays and public holidays)

Processing Time:
Once an order is confirmed, it takes 1–2 working days to process, pack, and hand over to the courier.

Total Expected Delivery Time:
3–5 working days after order confirmation.

⏳ Please note: Orders placed after 4 PM will be processed the next working day.

🗺️ Delivery Coverage
We currently deliver all over Bangladesh, including:

Dhaka

Chattogram

Sylhet

Khulna

Rajshahi

Barishal

Rangpur

Mymensingh
and all other major cities and districts.

For remote or hard-to-reach locations, delivery may take slightly longer.

🚛 Shipping Partners
We work with trusted courier partners to ensure secure and timely deliveries:

1.  Pathao Courier
2. Steadfast Courier
3. RedX

Our partners offer tracking facilities and delivery confirmations via SMS or phone calls.

💸 Shipping Charges
Inside Dhaka:
Flat rate: ৳110
(Cash on Delivery available)

Outside Dhaka:
Flat rate: ৳130
(Cash on Delivery available in most areas)

** Shipping Charge may vary based on the parcel weight

Shipping costs are added automatically at checkout based on your delivery location.

📦 Packaging & Handling
Every BOHO product is:

Carefully organic paper-wrapped and boxed for protection

100% eco-friendly packaging whenever possible

Inspected before dispatch to ensure quality and condition

📱 Order Tracking
Once your order is dispatched, you will receive a tracking ID via SMS or email. You can track your order through the courier’s website or reach out to us directly if you need help.

❗ Important Notes
Please provide a complete delivery address with correct area name and contact number to avoid delays.

If delivery is delayed due to unforeseen events (strikes, natural calamities, or political unrest), we’ll notify you as soon as possible.

In case of unsuccessful delivery attempts, the courier will contact you before making another attempt.

📬 Need Help with Delivery?
If your order hasn’t arrived within the expected timeframe or you need assistance, don’t hesitate to contact us.

📞 WhatsApp/Phone: +880 1715559567
📧 Email: info@bohobd.com

Question 4

Where is BOHO Bangladesh  located?

Accepted Answer

BOHO Bangladesh  is located in Marine Drive , Cox'S Bazar, BD.

Question 5

Can I return items bought from BOHO Bangladesh ?

Accepted Answer

🛍️ Return & Exchange Window
You can initiate a return or exchange request within 3 (three) days of receiving your order.

To be eligible for a return:

The product must be unused, undamaged, and returned in its original packaging.

You must notify us via email or WhatsApp with photo or video evidence within 24 hours of delivery in case of any issue (wrong, damaged, or defective item).

All return or exchange requests must be confirmed and approved by our customer support team before sending the item back.

✅ Acceptable Reasons for Return/Exchange
We accept returns and exchanges under the following conditions:

Incorrect Product Received
You received a different item than what you ordered.

Product Arrived Damaged
The item is broken, cracked, chipped, or otherwise damaged during transit. Photo/video proof is required.

Defective Item
There is a manufacturing flaw or a serious quality issue that makes the product unusable or unsatisfactory.

Item Missing from Order
One or more items were missing from your delivery. Must be reported within 24 hours of receipt.

Wrong Quantity or Variation
You received a different size/color/variation than you ordered.

❌ Non-Returnable Items
Due to the nature of our products, we cannot accept returns for:

Handcrafted Variations: Slight irregularities in color, texture, glaze, or form are not defects but part of the handmade process.

Change of Mind: We do not accept returns or exchanges for buyer’s remorse.

Custom Orders or Pre-Orders: Products made-to-order or customized on request.

Sale or Discounted Items: Items purchased under clearance, flash sales, or promotions.

Late Returns: Return requests made after 3 days of delivery will not be accepted.

💸 Refund Process
If your return is approved and you request a refund:

Refunds will be made through the original payment method (e.g., bKash, bank transfer, card payment).

It may take up to 7–10 working days to process the refund after the returned item is received and inspected.

If you paid via Cash on Delivery (COD), you’ll be asked to provide a valid bKash or bank account for the refund.

In case of partial refunds, store credits may also be issued upon your request.

🔁 Exchange Process
If your item is eligible for exchange:

We will replace it with the same item (subject to availability).

If the same product is not available, you can opt for a store credit or a refund.

Exchange delivery may take an additional 5–7 working days depending on your location.

🚚 Return Shipping & Courier Policy
If the issue was caused by us (wrong item, defective/damaged item), we will bear the return shipping cost and coordinate the pickup or guide you to drop it off at a partner location.

If the return is not due to our error (e.g., you want an exchange for personal preference), the customer must bear the full return shipping cost.

Returned products must be securely packed. We are not responsible for items damaged during the return shipment.

📦 How to Initiate a Return or Exchange
Contact Us within 3 days of receiving the item.
Provide your order number, reason for return, and supporting photos/videos.

Wait for Approval from our support team before proceeding.

Pack the Product securely with original tags and packaging.

Return the Item as advised (pickup/drop-off based on your location).

Receive Refund or Exchange after inspection and verification.

🧾 Need Help?
Our customer service is here to assist you Monday to Saturday, 10:00 AM – 6:00 PM.

📞 WhatsApp/Phone: +880 1715559567
📧 Email: info@bohobd.com
📍 Address:

Dhaka Office:
2 Paribagh, Priyo Prangon
Shahbagh, Dahaka 1000

Coxs Bazar Office:
Sonargaon Hatchery Industry
Hatchery Zone, Marine Drive, Coxs Bazar

Question 6

How is BOHO Bangladesh  rated by customers?

Accepted Answer

BOHO Bangladesh  has an average rating of 5.0 out of 5, based on 4 customer reviews.

Question 7

How does BOHO Bangladesh  perform on quality, delivery, and uniqueness?

Accepted Answer

BOHO Bangladesh  scores 5.0 for product quality, 5.0 for delivery, and 5.0 for uniqueness, out of 5.

Question 8

Is BOHO Bangladesh  a popular store?

Accepted Answer

BOHO Bangladesh  has < 50 sales and 3 followers on Sugary.

Set delivery location first

Set delivery location first

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